Photo: Montreal ombudsman Johanne Savard. (Apr. 29, 2009)
From CTV News:
Montrealers have no problems complaining about city services--it's just that they usually keep it among friends. Now it seems Montrealers are taking their beefs directly to the city.
Montreal's ombudsman Joanne Savard says citizens lodged more than 1,700 complaints in 2008, an increase of 33 per cent from the previous year.
Savard says she thinks the increase shows more people know about the office, rather than more problems in the city.
"We have not reached a level where I can come to the conclusion that we're facing major problems in the Ville de Montreal," she said at a press conference on Wednesday.
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My Comment: And she does not advertise.