Tuesday, August 11, 2009

Opus Card Overcharging

The Opus card, subject of numerous complaints from Montreal transit users (August 10, 2009)

From The CTV:

The STM's Opus card is once again prompting regular transit users to take an extra-careful look at their monthly bank statements.

Earlier this summer at least 100 commuters were charged twice for a pass, and while the STM promised to clear up the problem, their fix is not perfect.

Alex Harper paid twice for his July transit pass because his payment was not registered the first time.

He has been reimbursed. but for August, he had to pay twice. Again.

"I'm pretty frustrated," said Harper.

He noticed the problem right away.

Read more ....

My Comment: I used my ATM card in June to recharge my OPUS card .... I have had problems ever since.